Reservarions Chek-in date:  Chek-out date: 

Privacy Notice

Integral Privacy Notice of La Quinta Luna Hotel


Identity and Responsable’s Address

The one responsable for the treatment of your personal data is Hostales de la Familia, S.A. de C.V., (hereafter “The hotel”) located at Calle 3 Sur, Col. Centro, Cholula, Puebla, CP 72760, Mexico.

Personal data subject to treatment

The hotel, as part of its reservation’s registry, may obtain and treat the following information:

Id. Data: Full name, address, home telephone, celular and office telephone, civil status, signature, electronic signature, tax number, place and date of birth, age, bank and credit card details.

Also, the hotel does not retrieve any personal sensitive data.

Primary Purposes

The hotel will deal with your personal data to perform its necessary activities to supply the adequate lodging, food, SPA and other cultural and touristic services.

Secondary Purposes

If you do not object, the hotel will be able to deal with your data for promotion and market research purposes. You may revoque your consent by letting us know at the electronic mail address:


The hotel, in order to comply with the needed purposes above mentioned or those required by law or by a legal authority, will only transfer the necessary data in the legally binding cases.

Means and Procedure for Rights  ARCO and consent dismissal

You, or your legal representative will be able to exercise the rights of Access, Rectification, Cancelation or Opposition (hereafter “ARCO Rights”), as well as dismiss your consent for the treatment of your personal data by sending an e-mail to the hotel’s Responsable of Privacy to

Limit and/or publicity of your personal data

You will be able to limit the use or publicity of your personal data sending your request by e-mail to the hotel’s Responsable at privacidad@  The requirements to establish your identity, as well as the procedure to respond to your request will be ruled by the same criteria established in the prvious section.

Privacy Notice Changes

Any change to this Notice may be done by the hotel at anytime, and will be published in the web page  and/or by printed national media.